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Rights of Withdrawal

Rights of withdrawal 


Cancellation of an order

This term only applies for retail customers (§ 13 BGB). If You are a businessman according to § 14 BGB and order as such when ordering this term does not apply for You.


Instructions on withdrawal

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good. To exercise the right of withdrawal, you must inform us

Aquapac-Aquaman Deutschland GmbH
Donaliesstr. 2 B
31675 Bückeburg
Germany
Tel: +49 (0)5722 - 98 10 50, Fax: +49 (0)5722 - 98 10 52, E-Mail: info@aquapac.de

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Download a withdrawal-form

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the
least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to

Aquapac-Aquaman Deutschland GmbH
Donaliesstr. 2 B
31675 Bückeburg
Germany

without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You are required to bear the cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

End of Instructions on withdrawal


For Customers from other European countries

Instructions on withdrawal

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good. To exercise the right of withdrawal, you must inform us

Aquapac-Aquaman Deutschland GmbH
Donaliesstr. 2 B
31675 Bückeburg
Germany
Tel: +49 (0)5722 - 98 10 50, Fax: +49 (0)5722 - 98 10 52, E-Mail: info@aquapac.de

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail).
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.


Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the
least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to


Aquapac-Aquaman Deutschland GmbH
Donaliesstr. 2 B
31675 Bückeburg
Germany


without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You are required to bear the regular costs of the return consignment. A loss in value of the goods has to be compensated by you only if that loss in value can be attributed to an unreasonable handling and examination of state, features, and functions of the goods by you.

End of Instructions on withdrawal


Download a withdrawal-form


Custom fees

Shipment to foreign countries can cause additional custom fees raised by customs authorities directly to You. All custom and import fees are to be paid for by the recipient. National import regulations are to be considered by the customer. We are not responsible for our products' conformity with national rules and laws outside The EU.

Language

German is contract language.

Input-Error

Any input error we notice during the process of your order we will inform you by phone or the eMail-adress you transmitted during the process of your order.
 

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